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Nomad the Label US Help Center

<p dir="ltr" style="line-height:1.38;margin-top:6pt;margin-bottom:10pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">From dispatch, your order should reach you within 4-7 business days with Standard Post.&#xA0;</span></p>

From dispatch, your order should reach you within 4-7 business days with Standard Post.

How long does shipping take?

Shipping

What materials are your products made of?

Do you sell in-store?

Can you tell me when something is restocked?

Where are the care instructions for my product?

I am not satisfied with your products

How do I leave a product review?

Products & Sizing

How do I track my order?

How to edit my order

My tracking number isn’t working.

I didn't receive an order confirmation email.

Where can I find updates about my order?

Something is missing from my order.

Orders

Shipping information

When will my order ship?

How much does shipping cost?

Do you offer same-day delivery?

Can I change my shipping information after I’ve placed my order?

My order shipped to the wrong address.

My package shows ‘delivered’ but I did not receive it.

My items arrived damaged.

What is your returns & exchange policy?

How can I return an item?

Can I return a sale item?

Can I return a pre-order item?

Is it possible to exchange my item for a different size/colour/style?

My items arrived damaged, what should I do now?

If I am returning an item for a refund, how much will the refund be?

When will I receive my refund?

Returns & Exchange

Do you offer gift cards?

How long are gift cards valid?

Can I exchange a gift card for cash?

Do you sell physical gift cards?

Will the recipient of my gift see the price?

Do you offer gift-wrapping options?

Gift Cards

How to create an account?

I can't log into my account.

I'm having trouble with your website.

How can I delete my account?

How can I redeem a discount code?

My discount code is not working.

How do I unsubscribe from your mailing list?

What is a pre-order?

General FAQs

How long does shipping take?Updated a month ago