Shipping
Shipping information
Your order is our top priority and we will process it as soon as possible. Once payment is received, your order will be dispatched within 1-2 business days. Please note that during sale, promotional, and peak periods, orders may take longer than usua
When will my order ship?
Your order is our top priority and we will process it as soon as possible. Once payment is received, your order will be dispatched within 24 hours, except on weekends and public holidays.
How much does shipping cost?
Your shipping charges will be calculated at the time of checkout and will be viewed by you before payment. All orders are provided with a tracking number. All items are sent with a tracking ID number. $9 - Standard shipping on orders under US$120. FR
How long does shipping take?
From dispatch, your order should reach you within 4-7 business days with Standard Post.
Do you offer same-day delivery?
Unfortunately, we don’t offer same-day delivery at this time.
Can I change my shipping information after I’ve placed my order?
Yes, you can contact our Customer Care team at [email protected] to request an update on your shipping address. However, if your order has been shipped, we are unable to edit your shipping address or redirect your order! Please double-check your
My order shipped to the wrong address.
If your order is shipped and delivered to an address you did not mean to ship it to, unfortunately we are unable to replace it. Please reach out to any contacts you know at or near that address to arrange the redirection of your package to your most
My package shows ‘delivered’ but I did not receive it.
Please reach out to us at [email protected] if your order has been marked as ‘delivered’ but you have not received it. Please note that in some cases, parcels can get marked as ‘delivered’ on the tracking but still take a couple of days to arriv
My items arrived damaged.
We are so sorry you received a damaged item. Our Customer Care team would be happy to assist you with a solution within 30 days of purchase. The item must be unworn, with the hang tags attached. Please email us [email protected] at with the foll