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Nomad the Label US Help Center logo

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Shipping

Shipping information

SHIPPING RATES AND CONDITIONS. Your order is our top priority and we will process it as soon as possible. Once payment is received, your order will be dispatched within 24 hours. Please note that during sale, promotional, and peak periods, orders may

Where do you ship to?

We ship worldwide.

When will my order ship?

Your order is our top priority and we will process it as soon as possible. Once payment is received, your order will be dispatched within 24 hours, except on weekends and public holidays.

How much does shipping cost?

Your shipping charges will be calculated at the time of checkout and will be viewed by you before payment. All orders are provided with a tracking number.USA. All items are sent via SEKO with a tracking ID number. FREE - Standard shipping on orders o

How long does shipping take?

US Orders. From dispatch, your order should reach you within 4-7 business days with Standard Post. With Express Post, this should reach you within 3-4 business days. Canada Orders. From dispatch, your order should reach you within 5-7 business days w

Do you offer same-day delivery?

Unfortunately, we don’t offer same-day delivery at this time.

Do you offer free shipping?

Yes, we offer free shipping for our customers. Please see the following:. Free shipping for Canadian orders over CA$150. Free shipping for USA orders over US$100

Can I change my shipping information after I’ve placed my order?

Yes, you can contact our Customer Care team at [email protected] to request an update on your shipping address. However, if your order has been shipped, we are unable to edit your shipping address or redirect your order! Please double-check your

My order shipped to the wrong address.

If your order is shipped and delivered to an address you did not mean to ship it to, unfortunately we are unable to replace it. Please reach out to any contacts you know at or near that address to arrange the redirection of your package to your most

Will I be charged duties and taxes?

All customers are responsible for customs/import duties & taxes on orders. Taxes and duties are calculated based on the items ordered, your shipment destination, and the value of your purchase. These are added to your order total at checkout. Nomad t

My package shows ‘delivered’ but I did not receive it.

Please reach out to us at [email protected] if your order has been marked as ‘delivered’ but you have not received it. Please note that in some cases, parcels can get marked as ‘delivered’ on the tracking but still take a couple of days to arriv

My items arrived damaged.

We are so sorry you received a damaged item. Our Customer Care team would be happy to assist you with a solution within 30 days of purchase. The item must be unworn, with the hang tags attached. Please email us [email protected] at with the foll

Do you ship to a P.O. box?

Yes, we send all parcels via SEKO or DHL Express. You can enter a PO Box at checkout.

Do you offer Click & Collect?

Unfortunately, we don’t offer this service at the moment.