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Nomad the Label US Help Center

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We ship orders via SEKO. Sometimes it can take up to 48 hours for tracking updates to appear after an order has shipped.&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If 48 hours have passed and you still do not see tracking updates, please email us at&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="mailto:care@nomadthelabel.com">care@nomadthelabel.com</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;and we will assist you.

We ship orders via SEKO. Sometimes it can take up to 48 hours for tracking updates to appear after an order has shipped. If 48 hours have passed and you still do not see tracking updates, please email us at care@nomadthelabel.com and we will assist y

My tracking number isn’t working.

Orders

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Can you tell me when something is restocked?

Where are the care instructions for my product?

I am not satisfied with your products

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Products & Sizing

How do I track my order?

How to edit my order

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Where can I find updates about my order?

Something is missing from my order.

Shipping information

When will my order ship?

How much does shipping cost?

How long does shipping take?

Do you offer same-day delivery?

Can I change my shipping information after I’ve placed my order?

My order shipped to the wrong address.

My package shows ‘delivered’ but I did not receive it.

My items arrived damaged.

Shipping

What is your returns & exchange policy?

How can I return an item?

Can I return a sale item?

Can I return a pre-order item?

Is it possible to exchange my item for a different size/colour/style?

My items arrived damaged, what should I do now?

If I am returning an item for a refund, how much will the refund be?

When will I receive my refund?

Returns & Exchange

Do you offer gift cards?

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Gift Cards

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What is a pre-order?

General FAQs

My tracking number isn’t working.Updated 18 days ago