Nomad the Label US Help Center logo
Nomad the Label US Help Center logo

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Orders

How do I track my order?

Once your order has been processed and shipped, you can expect to receive a Shipping Confirmation email containing a tracking link. You can click that link to track your order.

My tracking number isn’t working.

We ship orders via SEKO and DHL Express. Sometimes it can take up to 48 hours for tracking updates to appear after an order has shipped. If 48 hours have passed and you still do not see tracking updates, please email us at [email protected] and

I didn't receive an order confirmation email.

We're sorry to hear you didn't receive a confirmation email for your order. Sometimes these emails can end up in your spam folder or junk inbox, so that may be what occurred with your confirmation. Please check in those locations and if you're still

Where can I find updates about my order?

You can check the status of your order by clicking our live chat bubble and clicking ‘Track and manage my orders’. If you have a Nomad The Label account, you can also check the status of your order by logging into your account > Order History.

Something is missing from my order.

We're sorry to hear that you didn't receive your full order!. We occasionally experience inventory discrepancies that might cause orders to short-ship. We do our best to reach out to customers to inform them of this as soon as we're aware. If you've

Can I change/cancel my order?

While you’re browsing and shopping on our website, you have the flexibility to change your order by removing or updating items in your cart. However, please note that once your order is in our system, we strive for immediate dispatch to ensure you re