General FAQs
How to create an account?
Please click this link to create a new account: https://nomadthelabel.com/account/register
I can't log into my account.
We do recommend you try our password reset option. If you are still having any issues please reach out to our Customer Care team at [email protected].
I'm having trouble with your website.
We apologize for any difficulties you may be experiencing with our website. To help resolve the issue, we recommend clearing your website cache and trying a different browser. If the problem persists, please don't hesitate to reach out to our Custome
How can I delete my account?
If you want to delete your account, please email us at [email protected], and we will be happy to assist you.
How can I redeem a discount code?
You can enter your discount code in the ‘Discount code or gift card’ checkbox at checkout. Then, click Apply and your discount will be deducted from the total. Please note that will only be able to use one discount code per order.
My discount code is not working.
If your discount code isn't working, please double-check that it hasn't expired and meets all of the conditions of the code. If you have any questions, please email [email protected] and we'd be happy to look into it for you!
How do I unsubscribe from your mailing list?
There is always an unsubscribe link at the bottom of all of our marketing emails. Simply scroll to the bottom of the email and click the "Unsubscribe" link. Also, there is always an unsubscribe link in all of our marketing SMS texts. Simply click the
What is a pre-order?
A pre-order allows you to secure an item before it arrives at our warehouse. These pieces are currently in production or on their way, and by ordering in advance, you ensure you will not miss out. Pre-order items typically ship within 4 to 6 weeks, o